Refund policy

Refund and Return Policy – Hiphop Store

We strive to deliver quality wall clocks and ensure your satisfaction. However, in case of issues:

1. Returns
Products can be returned within 7 days of delivery if damaged or defective.

All the returns will be done within 5-7 business days.

To initiate a return, email us at hiphop01ngp@gmail.com with order details and product photos.

2. Refunds
After verifying the returned item, refunds will be credited to the original payment method within 7–10 business days.

3. Non-Returnable Items
Products showing signs of use or damage not due to transit/manufacturing issues will not be eligible for return.

4. Exchange
We do not offer direct exchanges. You may return and reorder a new product.

Exchange delivery will be done within 3 business days .

Replaced products delivery will be done within 3-5 business days